Homeownership Officer required for our local authority client based in Redbridge
Pay : £16p/h
Hours : 36p/w
Contract Length : 3 Months - possibly ongoing
THE ROLE:
* To provide an effective and efficient management service to Council owned Leasehold properties ensuring that Legislative and Council requirements are
* To provide a Home Ownership service that is responsive, customer orientated, that delivers high levels of satisfaction, enhances the quality of life for residents, and encourages and supports resident involvement in the development and
monitoring of services.
* To assist the Home Ownership Manager in the implementation and monitoring of the Council's policies relating to equality and
* To lead on all aspects of Leasehold Management for a
* To be responsible to the Home Ownership Manager for achieving agreed performance targets and
* To work in conjunction with other departments, sections, and agencies to ensure key objectives are achieved and deliver a joined-up approach to service delivery and resolving
* To work as part of the Home Ownership Service and deputize for the Hone Ownership Manager as and when
* To maximize income from mortgage companies, Leaseholder charges and undertake income recovery action including attending court.
* Making repayment agreements
* Taking payments over the phone
* Maximize income from leaseholder charges and undertake income recovery action including attending court where necessary and liaising with mortgage companies and solicitors
* Calculation of charges and invoicing leaseholders
* Delivery of value for money
* Ceasing and creating leaseholder accounts
* Maintenance and updating of information on the Northgate system
Knowledge/Skills
* Experience in managing leasehold properties
* Good understanding of leasehold legislation including Section 20 legislation
* Experience in a customer-facing role, ideally in a social housing field
* Experience of working in a financial role eg: income recovery
* Experience working in a performance management environment and experience in the development and meeting of personal and team performance targets
* Ability to build effective working relationships with staff, peers, and members
* Ability to work as part of a team contributing positively to collective goals
* Experience and understanding of the issues of working with a diverse community
* Ability to work effectively in the face of challenging priorities, demanding workloads, and challenging deadlines
* Ability to work on own initiative and be self-motivated
* Flexible attitude, always prepared to 'go the extra mile'
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlisted by the client.
You can also send your CV direct to: Billy.nolan-white@duttonrecruitment.com
Pay : £16p/h
Hours : 36p/w
Contract Length : 3 Months - possibly ongoing
THE ROLE:
* To provide an effective and efficient management service to Council owned Leasehold properties ensuring that Legislative and Council requirements are
* To provide a Home Ownership service that is responsive, customer orientated, that delivers high levels of satisfaction, enhances the quality of life for residents, and encourages and supports resident involvement in the development and
monitoring of services.
* To assist the Home Ownership Manager in the implementation and monitoring of the Council's policies relating to equality and
* To lead on all aspects of Leasehold Management for a
* To be responsible to the Home Ownership Manager for achieving agreed performance targets and
* To work in conjunction with other departments, sections, and agencies to ensure key objectives are achieved and deliver a joined-up approach to service delivery and resolving
* To work as part of the Home Ownership Service and deputize for the Hone Ownership Manager as and when
* To maximize income from mortgage companies, Leaseholder charges and undertake income recovery action including attending court.
* Making repayment agreements
* Taking payments over the phone
* Maximize income from leaseholder charges and undertake income recovery action including attending court where necessary and liaising with mortgage companies and solicitors
* Calculation of charges and invoicing leaseholders
* Delivery of value for money
* Ceasing and creating leaseholder accounts
* Maintenance and updating of information on the Northgate system
Knowledge/Skills
* Experience in managing leasehold properties
* Good understanding of leasehold legislation including Section 20 legislation
* Experience in a customer-facing role, ideally in a social housing field
* Experience of working in a financial role eg: income recovery
* Experience working in a performance management environment and experience in the development and meeting of personal and team performance targets
* Ability to build effective working relationships with staff, peers, and members
* Ability to work as part of a team contributing positively to collective goals
* Experience and understanding of the issues of working with a diverse community
* Ability to work effectively in the face of challenging priorities, demanding workloads, and challenging deadlines
* Ability to work on own initiative and be self-motivated
* Flexible attitude, always prepared to 'go the extra mile'
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlisted by the client.
You can also send your CV direct to: Billy.nolan-white@duttonrecruitment.com
Salary:
Up to £16 per hour + UMBRELLA
Location:
Redbridge,
London,
England
Duration:
Temporary
Reference:
DUTTONRED