clouds and globe


Call Centre Agents - Permanent - Expired

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Dutton Recruitment are currently recruiting for Call Centre Agents in Sheffield for a Client of ours.

Job Role:

* Receiving incoming calls and emails from customers regarding online orders placed with Clients.
* Where necessary, referring issues to relevant internal/external departments using correct escalation procedures.
* Working for a global retailer, you will be responding to customers over the phone and via email regarding their online orders.

Advising on timescales for deliveries and dealing with refunds and returns.

We need you to have great communication skills, both written and verbal as it involves both contact over the phone and also via email.

Pay & Benefits:


£8.30 per hour, which increases with your length of service and performance.

Access to our employee benefits platform that provide a wide variety of special offers and discounts which include; discounted cinema tickets, days out, hotel stay, online retailers and much more!.

We also have great progression opportunities available if you are interested in working your way up.


* Working full time 37.5 hours per week. Shift patterns available 9AM-10PM Monday - Sunday
* Would be required to work at least 1 in 3 weekends

If this is something you are intersted in or know someone who may be then please forward your CV to Tom Davison.

Thank you,

£8.30 - £8.5 per hour

South Yorkshire,