Dutton are recruiting for a Survey Administrator to join a team based in chesterfield this is a temp to perm role
Responsibilities: Providing a comprehensive administrative support to the Operations Team including:
* Handling of all PROMs Royal Mail returns for patients who have moved and the resending of surveys to the correct addresses.
* Handling of all UPS returns to ensure packages are receipted safely.
* Opening bags and completing all necessary checks and documents to prepare questionnaires for scanning.
* Recording and dealing with any anomalies and liaising with the Provider Account Managers to resolve issues.
* Transferring answer data from any old version questionnaire to new versions and allocating the appropriate stock through manifests.
* Assisting with the update of all non-conformance registers.
* Liaising with the team on the delivery schedule when it is returned and assisting the team with any issues arising as appropriate
* Assisting the team with any liaison activity as required.
* Answering the patient helpline and updating the database.
* Assisting with organising stock requested by clients.
* Data verification using bespoke software.
* Tracing and integrity checking as required.
* Undertaking other administrative duties as required.
to be considered for the role please click apply now to submit a cv or call us direct on 01709 794 000
Responsibilities: Providing a comprehensive administrative support to the Operations Team including:
* Handling of all PROMs Royal Mail returns for patients who have moved and the resending of surveys to the correct addresses.
* Handling of all UPS returns to ensure packages are receipted safely.
* Opening bags and completing all necessary checks and documents to prepare questionnaires for scanning.
* Recording and dealing with any anomalies and liaising with the Provider Account Managers to resolve issues.
* Transferring answer data from any old version questionnaire to new versions and allocating the appropriate stock through manifests.
* Assisting with the update of all non-conformance registers.
* Liaising with the team on the delivery schedule when it is returned and assisting the team with any issues arising as appropriate
* Assisting the team with any liaison activity as required.
* Answering the patient helpline and updating the database.
* Assisting with organising stock requested by clients.
* Data verification using bespoke software.
* Tracing and integrity checking as required.
* Undertaking other administrative duties as required.
to be considered for the role please click apply now to submit a cv or call us direct on 01709 794 000
Salary:
Up to £7.83 per annum + holidays
Location:
Clay Cross,
Derbyshire,
England
Duration:
Temp to Perm
Reference:
MJ SURVADMIN