Service Support Administrator required for our Local Authority client based in East Yorkshire.
Enhanced DBS Required
PURPOSE:
Service Support staff underpin service delivery by providing effective customer focussed administrative support. This includes arranging meetings and panels, minute taking, basic financial transactions and monitoring, maintaining databases / data entry, acting as the link between customer access channels and the delivery of services through the scheduling of requests for service, elements of interaction with customers, stakeholders, partners and members, and other general administrative functions.
This role also includes the shared day to day operation systems administration on the service side for Waste, Highway Operations, Passenger Transport, Street Cleansing and Grounds Maintenance IT Systems together with the in-field technology.
The post holder will provide effective, efficient and customer focussed support services to designated Service Teams and Service Managers ensuring compliance with procedures and practices to support the delivery efficient front-line services. The post holder will also provide support to the Team as required.
To ensure excellent customer service and meet customer promises and service standards of the department and across other service areas as required including coordinating the department customer feedback responses. To provide a wide range of office based services and to communicate with members of the public, the call centre and internal and external agencies to ensure best service delivery.
Maintains specific databases and systems, inputting and extracting data, assisting with the validation of data and supports other system users. Creating, collating, distributing and updating requests for service to enable the delivery of frontline services.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlist by the client.
Enhanced DBS Required
PURPOSE:
Service Support staff underpin service delivery by providing effective customer focussed administrative support. This includes arranging meetings and panels, minute taking, basic financial transactions and monitoring, maintaining databases / data entry, acting as the link between customer access channels and the delivery of services through the scheduling of requests for service, elements of interaction with customers, stakeholders, partners and members, and other general administrative functions.
This role also includes the shared day to day operation systems administration on the service side for Waste, Highway Operations, Passenger Transport, Street Cleansing and Grounds Maintenance IT Systems together with the in-field technology.
The post holder will provide effective, efficient and customer focussed support services to designated Service Teams and Service Managers ensuring compliance with procedures and practices to support the delivery efficient front-line services. The post holder will also provide support to the Team as required.
To ensure excellent customer service and meet customer promises and service standards of the department and across other service areas as required including coordinating the department customer feedback responses. To provide a wide range of office based services and to communicate with members of the public, the call centre and internal and external agencies to ensure best service delivery.
Maintains specific databases and systems, inputting and extracting data, assisting with the validation of data and supports other system users. Creating, collating, distributing and updating requests for service to enable the delivery of frontline services.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlist by the client.
Salary:
Up to £10.00 per hour + PAYE
Location:
East Riding of Yorkshire,
England
Duration:
Ongoing
Reference:
HU112