IT Service Architect required for our local authority client based in Chelmsford
Pay: £350 Per Day
Hours : 09:30 - 17:00 (37p/w)
Contract Length : 3 months - possibly ongoing
THE ROLE: Technology Services - Asset Management Improvement Lead Day rate - Up to £500 per day Please note - This is a 3-month temporary assignment, candidates must be available for an immediate start.
This role will be part office and part remote working; coming into the office will be following the business needs. Technology Services (TS) is focused on ensuring current and future investment in technology to maximize the opportunities to support the Council from a technological perspective.
Bringing a new focus to understanding and supporting the business functions will be key in exploiting technology to deliver positive business outcomes. The opportunity This role is responsible for defining and leading a response to the latest Service Asset and Configuration Management (SACM) audit undertaken at Essex County Council (ECC). The ideal candidate will have a proven track record of driving service improvement to transform process definition, governance, and adoption, specifically within the field of SACM.
The role requires a broad understanding of service management practice, including process interfaces and ITIL alignment. The successful candidate will get up to speed quickly on how ECC Technology Services operate, have strong stakeholder management skills and be in a position to recommend changes to SACM, and support processes, e.g. Request Fulfilment, Knowledge Management, within 6 weeks.
Subject to acceptance of the proposal, the role will involve the development and implementation of the plan to realize the vision, including the introduction of tools, process change, assurance mechanisms, adoption, etc.
This role works collaboratively with senior stakeholders in each function, partners, and Third-Party Suppliers to promote the possibilities (or potential) from architecture designs to exploit innovative products, services, and solutions that deliver business solutions that benefit the citizens of Essex.
Typical Role Responsibilities
* Responsible for implementing the strategy for service delivery that support the strategic needs of ECC ensuring services are designed to transition into service effectively to meet the availability and performance requirements necessary to ensure successful business operations
* Responsible for designing and developing an overarching Service Architecture that integrates, at a service level, all ICT components within a defined Business Service ensuring simplification of transition into service, management, and adherence to service and performance levels across the whole supplier ecosystem
* Leading the Delivery of service innovation to the advantage of the Council by capturing and prioritizing market and environmental trends, business strategies, and objectives, and identifying the business benefits of alternative strategies ensuring alignment to the Service Architecture
* Responsible for providing expert advice and guidance to the Commercial Team to ensure Suppliers and procured products adhere to the Service Architecture and principles of operation.
* Leading assessment and approval of TS and third-party service design to ensure architectural conformance which simplifies implementation and ensures effective service operation whilst reducing cost
* Leads collaboration and provides expert advice and guidance to Business Partners, Operational Teams, and Suppliers regarding the Service aspects required in developing and presenting business cases, for high-level initiatives, approval, funding, and prioritization.
* Responsible for providing assurance and approval for the service aspects of technical changes taking into consideration the impact on the Service Architecture and ensuring that in transition to service performance and availability requirements are not impacted adversely by change. Knowledge, Skills, and Experience
* Experience in working on Cloud migration.
* Educated to Degree level or equivalent inexperience. Accredited to ITIL V3 Expert Level and TOGAF 9.2 Level 1 - Foundation (or similar) and must have demonstrable understanding and capability to employ supporting frameworks and methodologies including ArchiMate, BPMN, COBIT, and IT4IT.
* Evidence of continual professional development to keep pace with technology and business change that meet defined SFIA V7 competencies.
* Able to demonstrate extensive experience in a Senior Service Architecture Role preferably working within a large Local Authority or with a Service Provider providing Public Sector Business Solutions and Architectural Services.
* Must demonstrate a track record of leading and working within effective teams delivering Service Solutions that have been proved successful in meeting complex business requirements and in enabling standardization, simplification, sharing, and re-use.
* Able to demonstrate a clear understanding and capability to work within relevant ICT-related standards including IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2, and MSP. * Excellent customer service, written, verbal communication, and presentational skills.
* Experience in the use of Enterprise Modelling tools and methods such as EA Sparx and Orbus iServer. Experience in developing systems in line with GDS and Cyber Security Group guidelines
* Experience in the use of industry-standard frameworks such as ITIL and VeriSM and associated IT Service Management toolsets.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlisted by the client.
You can also send your CV direct to: billy.nolan-white@duttonrecruitment.com
Pay: £350 Per Day
Hours : 09:30 - 17:00 (37p/w)
Contract Length : 3 months - possibly ongoing
THE ROLE: Technology Services - Asset Management Improvement Lead Day rate - Up to £500 per day Please note - This is a 3-month temporary assignment, candidates must be available for an immediate start.
This role will be part office and part remote working; coming into the office will be following the business needs. Technology Services (TS) is focused on ensuring current and future investment in technology to maximize the opportunities to support the Council from a technological perspective.
Bringing a new focus to understanding and supporting the business functions will be key in exploiting technology to deliver positive business outcomes. The opportunity This role is responsible for defining and leading a response to the latest Service Asset and Configuration Management (SACM) audit undertaken at Essex County Council (ECC). The ideal candidate will have a proven track record of driving service improvement to transform process definition, governance, and adoption, specifically within the field of SACM.
The role requires a broad understanding of service management practice, including process interfaces and ITIL alignment. The successful candidate will get up to speed quickly on how ECC Technology Services operate, have strong stakeholder management skills and be in a position to recommend changes to SACM, and support processes, e.g. Request Fulfilment, Knowledge Management, within 6 weeks.
Subject to acceptance of the proposal, the role will involve the development and implementation of the plan to realize the vision, including the introduction of tools, process change, assurance mechanisms, adoption, etc.
This role works collaboratively with senior stakeholders in each function, partners, and Third-Party Suppliers to promote the possibilities (or potential) from architecture designs to exploit innovative products, services, and solutions that deliver business solutions that benefit the citizens of Essex.
Typical Role Responsibilities
* Responsible for implementing the strategy for service delivery that support the strategic needs of ECC ensuring services are designed to transition into service effectively to meet the availability and performance requirements necessary to ensure successful business operations
* Responsible for designing and developing an overarching Service Architecture that integrates, at a service level, all ICT components within a defined Business Service ensuring simplification of transition into service, management, and adherence to service and performance levels across the whole supplier ecosystem
* Leading the Delivery of service innovation to the advantage of the Council by capturing and prioritizing market and environmental trends, business strategies, and objectives, and identifying the business benefits of alternative strategies ensuring alignment to the Service Architecture
* Responsible for providing expert advice and guidance to the Commercial Team to ensure Suppliers and procured products adhere to the Service Architecture and principles of operation.
* Leading assessment and approval of TS and third-party service design to ensure architectural conformance which simplifies implementation and ensures effective service operation whilst reducing cost
* Leads collaboration and provides expert advice and guidance to Business Partners, Operational Teams, and Suppliers regarding the Service aspects required in developing and presenting business cases, for high-level initiatives, approval, funding, and prioritization.
* Responsible for providing assurance and approval for the service aspects of technical changes taking into consideration the impact on the Service Architecture and ensuring that in transition to service performance and availability requirements are not impacted adversely by change. Knowledge, Skills, and Experience
* Experience in working on Cloud migration.
* Educated to Degree level or equivalent inexperience. Accredited to ITIL V3 Expert Level and TOGAF 9.2 Level 1 - Foundation (or similar) and must have demonstrable understanding and capability to employ supporting frameworks and methodologies including ArchiMate, BPMN, COBIT, and IT4IT.
* Evidence of continual professional development to keep pace with technology and business change that meet defined SFIA V7 competencies.
* Able to demonstrate extensive experience in a Senior Service Architecture Role preferably working within a large Local Authority or with a Service Provider providing Public Sector Business Solutions and Architectural Services.
* Must demonstrate a track record of leading and working within effective teams delivering Service Solutions that have been proved successful in meeting complex business requirements and in enabling standardization, simplification, sharing, and re-use.
* Able to demonstrate a clear understanding and capability to work within relevant ICT-related standards including IITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2, and MSP. * Excellent customer service, written, verbal communication, and presentational skills.
* Experience in the use of Enterprise Modelling tools and methods such as EA Sparx and Orbus iServer. Experience in developing systems in line with GDS and Cyber Security Group guidelines
* Experience in the use of industry-standard frameworks such as ITIL and VeriSM and associated IT Service Management toolsets.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlisted by the client.
You can also send your CV direct to: billy.nolan-white@duttonrecruitment.com
Salary:
Up to £350 per day + UMBRELLA
Location:
Chelmsford,
Essex,
England
Duration:
Temporary
Reference:
DUTTONITSA