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Enrolment Officer - Permanent - Expired

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Enrolment Officer



Key Responsibilities

* Providing an excellent level of customer service
* To contact and develop effective working relationships with new employers and learners both face to face and remotely
* Completing sign up visits with learners over a wide geographical area
* Completing employer and learner sign-ups remotely over the phone using necessary tools and software programmes
* Completing employer paperwork including health and safety risk assessments
* Conducting initial assessments with learners
* Complete learner reviews remotely where required in line with funder requests
* Accurately completing all enrolment paperwork with learners to a high standard
* Providing IAG to the new learner as appropriate
* Manage your own diary efficiently
* Generate new referrals through promoting our clients Training's provision
* Achieve monthly individual and team targets for enrolments
* Reporting progress data and figures on a weekly basis to the business development manager
* Undertake training and ongoing development as required
* Update and maintain learner records including paper and electronic files
* Ensure contractual and Ofsted requirements are adhered to at all times
* Read, understand and contribute to our clients Trainings internal processes
* Undertake any other duties and responsibilities as required by the management team



Qualifications/Skills Required

* GCSE Grade C English and Maths or FS Level 2
* IAG Level 2 or willingness to work towards
* Good level of ICT skills
* Experience and knowledge of Initial Assessment process
* Ability to motivate self and learners
* Ability to prioritise workloads
* Ability to use initiative and be flexible in approach
* Contribute and work well as part of a team
* Excellent communication and time management skills
* Good organisational skills with an ability to prioritise workloads and meet deadlines
* Desire to learn, progress and build a career in the training industry
* Full driving licence and own vehicle - travel across a large geographical area and overnight stay will be required



Benefits

* Competitive salary
* Holiday allowance of 25 days, increasing after two years of service, plus an additional day off for your birthday!
* Night out allowance + spending money

Salary:
£20000 - £24000 per annum

Location:
Sheffield,
South Yorkshire,
England

Duration:

Reference:
CBEO