clouds and globe


Assistant Housing Officer - Temporary

Apply Now
Assistant Housing Officer required for our local authority client based in Charnwood

Pay : £10p/h

Hours : 09:00 - 17:00 (36p/w)

Contract Length : 3 months - possibly ongoing


To assist the Allocations and Lettings Team in the smooth running of the Council's Housing Allocations Service and Choice Based Lettings scheme.

To assess the needs of housing applicants according to the Council's policies and procedures.

To deliver an effective and appropriate service to all service users, fairly and without discrimination. Applicants/candidates must meet the essential criteria listed on the Person Specification.

To carry out all functions associated with Housing Register processes, including assessing new and transfer applications and change of circumstances, and accurately updating associated IT systems and files.

To assist with the advertising of vacant Council and Registered Provider properties and the shortlisting of applicants. To record all refusals of offers, update IT systems and files accordingly, and monitor outcomes.

To deal with inquiries and to advise clients regarding the housing register, transfer, and allocations processes, by telephone and face to face. To refer clients to Housing Officers where necessary.


Experience in Housing Allocations, Choice Based Lettings or related work.

Experience in general office duties including data inputting, typing, record keeping, filing, dealing with general telephone inquiries, and written correspondence.

Experience in using Microsoft Office including Outlook, Word and Excel, and the internet.

Experience in working with spreadsheets and databases.

Experience in analyzing data and identifying trends and actions.

Please apply with your updated CV ensuring that any gaps in employment are explained.

At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy may not have been shortlisted by the client.

You can also send your CV direct to:

Up to £10 per hour + PAYE